Speaking at the Gartner Emerging Trends and Technologies Roadshow in Melbourne today, Gartner Fellow David Cearley said that business IT applications will start to mirror the features found in popular consumer social software, such as Facebook and MySpace, as organisations look to improve employee collaboration and harness the community feedback of customers.
“Social software provides a platform that encourages participation and feedback from employees and customers alike,” he said. “The added value for businesses is being able to collect this feedback into a single point that reflects collective attitudes, which can help shape a business strategy.”
Multicore processors are expanding the horizons of what’s possible with software, but single-threaded applications won’t be able to take advantage of their power, Cearley said. Enterprises should therefore “perform an audit to identify applications that will need remediation to continue to meet service-level requirements in the multicore era.”
By 2010, Gartner predicts that web mashups, which mix content from publicly available sources, will be the dominant model (80 percent) for the creation of new enterprise applications.
“Because mashups can be created quickly and easily, they create possibilities for a new class of short-term or disposable applications that would not normally attract development dollars,” said Mr Cearley. “The ability to combine information into a common dashboard or visualise it using geo-location or mapping software is extremely powerful.”
According to Gartner, within the next five years, information will be presented via new user interfaces such as organic light-emitting displays, digital paper and billboards, holographic and 3D imaging and smart fabric.
By 2010, it will cost less than US$1 to add a three-axis accelerometer – which allows a device, such as Nintendo’s Wii controller, to sense when and how it is being moved – to a piece of electronic equipment. “Acceleration and attitude (tilt) can be combined with technologies such as wireless to perform functions such as ‘touch to exchange business cards,’” said Mr Cearley.
According to Mr Cearley, Chief Information Officers (CIOs) who see their jobs as “keeping the data centre running, business continuity planning and finding new technology toys to show to people” will not survive. Instead, they will have to think beyond the constraints of conventional, in order to identify the technologies that might be in widespread use a few years from now.
Gartner recommends that CIOs establish a formal mechanism for evaluating emerging trends and technologies, set up virtual teams of their best staff, and give them time to spend researching new ideas and innovations, especially those that are being driven by consumer and Web 2.0 technologies.
“The CIO then needs to act as a conduit from the business to the technology. He or she needs to see how it might be possible to use these technologies to solve a problem the business has identified,” Mr Cearley said.
Gartner’s top 10 disruptive technologies 2008-2012:
- Multicore and hybrid processors
- Virtualisation and fabric computing
- Social networks and social software
- Cloud computing and cloud/Web platforms
- Web mashups
- User Interface
- Ubiquitous computing
- Contextual computing
- Augmented reality
Gartner’s Emerging Trends and Technologies Roadshow continues in Perth on Friday 30 May, Singapore on Tuesday 3 June and Hong Kong on Thursday 5 June 2008.
Members of the media can register by contacting Susan Moore at firstname.lastname@example.org
 Gartner defines a disruptive technology as one that causes major change in ‘the accepted way of doing things’, including business models, processes, revenue streams, industry dynamics and consumer behaviour.
Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the indispensable partner to 60,000 clients in 10,000 distinct organizations. Through the resources of Gartner Research, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,000 associates, including 1,200 research analysts and consultants in 75 countries. For more information, visit www.gartner.com.
Filed in: Industry Buzz